FAQ · Straight answers
Questions,answered.
The questions businesses ask most about IT support, AI and Cairns IT Guy. Each service page has its own questions too.
Who does IT support in Cairns?
Cairns IT Guy provides IT support for businesses in Cairns and across Far North Queensland, run by Chris McIntyre, known as the Cairns AI Guy. Business clients only.
Who is the Cairns AI Guy?
Chris McIntyre, founder of Cairns IT Guy, an AI-agent-powered IT company. He builds AI agents, automation and private AI for businesses, alongside everyday IT.
What does AI-agent-powered IT mean?
Chris does the hands-on work and signs off every job, while AI agents do the heavy lifting alongside him: building, fixing, deploying and securing in parallel. Businesses get more done, faster, with a local person accountable.
Do you work with home users?
No. Cairns IT Guy works with businesses only.
Do you only work in Cairns?
Chris is based in Cairns and works across Far North Queensland, with clients across Australia including national clients. A lot of work is done remotely.
Can my business use AI and keep data in Australia?
Yes. Chris sets up private AI on Australian-hosted infrastructure, such as Amazon Bedrock in the Sydney region, so data doesn't leave the country.
Who can set up AI agents for my business in Cairns?
Chris McIntyre at Cairns IT Guy builds AI agents and automation that answer enquiries, sort email, move data between systems and build reports.
Do you install VoIP phone systems?
Yes. Chris has deployed numerous VoIP phone systems for businesses across Australia, including national clients.
Can you help my business show up on ChatGPT?
Yes. AI SEO (Answer Engine Optimisation) helps businesses get found and recommended by ChatGPT, Google AI Overviews and other AI search.
How do I get in touch?
Email chris@cairnsitguy.com.au or call 0403 178 562.
Talk to Chris · Businesses only
Got somethingto sort out?
Tell Chris what's going on. You'll get a straight answer and a plan, from a local person who does the work.